Z&A Management

Guest Services Team Member

Folsom, CaliforniaFull-time
$60,000 - $80,000 hourly
About the Job
About the Job:
At NorCal Aquarium and Wildlife Adventures, we are currently seeking a dedicated Guest Services/Sales Team Member to join our team and help create a welcoming atmosphere for our visitors.

$20/hour + bonus opportunity. 
 
We’re growing and looking for motivated sales professionals who want stable hourly pay and real bonus upside. 
 
This is a performance-driven role with clear expectations, strong support, and the opportunity to earn $1,000+ in bonuses per pay period during peak times.

What You’ll Do: 
  • Engage with customers and actively sell our products/services. 
  • Build rapport, identify needs, and confidently close sales. 
  • Consistently work toward individual and team sales goals. 
  • Accurately document interactions and results. 
  • Represent our brand with professionalism and energy. 

What Success Looks Like: 
  • You’re comfortable starting conversations and asking for the sale. 
  • You take feedback well and use coaching to improve results. 
  • You stay motivated by goals, bonuses, and friendly competition. 
  • You understand that sales performance directly impacts earnings. 

Pay & Incentives: 
  • $20 per hour starting pay. 
  • Generous bonus structure based on performance. 
  • Top performers can earn $1,000 or more in bonuses per pay period during peak times. 
  • Reliable hourly income + upside (not commission-only). 

Schedule: 
Scheduling will be discussed during the interview process and may include evenings and/or weekends, depending on business needs 

What We’re Looking For: 
  • Sales, retail, or customer-facing experience preferred (not required). 
  • Strong communication and interpersonal skills. 
  • Comfortable working toward goals and metrics. 
  • Dependable, punctual, and coachable. 
  • A competitive mindset with a positive attitude. 
     
Why You’ll Like Working Here: 
  • Hourly pay you can count on. 
  • Clear expectations and achievable goals. 
  • Supportive leadership and hands-on training. 
  • Bonus opportunities that reward effort and results. 
  • A team environment that values accountability and growth. 

Ready to Apply?: 
If you’re motivated by performance, enjoy working with people, and want the opportunity to earn more when you sell more, we’d love to hear from you. 
 
Apply today — we move quickly for the right candidates.